MIP Case study: First Data

First Data Corporation is a global payment processing company headquartered in Atlanta, Georgia, United States. First Data is a provider of electronic commerce and payment solutions.

“IT Manager, Richard Ridge, explains: – “After 38 iterations of the business requirements, we knew we needed a new approach. Not only had the process taken months, there was a clear risk that if we proceeded to a full build, the business users would not be happy with the results.”

Richard was aware of WhereScape RED’s reputation for supporting an Agile approach to Data Warehouse and Business Intelligence projects. He saw this as key to reaching a shared understanding between business users and the development team.

“Using WhereScape RED, the MIP team produced a fully functioning prototype within a week”, Richard recalls.

For the first time the users knew what they wanted—because they could see it in action.”